Shipping Protection

Immediate replacement is provided if your order is lost or arrives damaged, including coverage for porch theft.

Enjoy fast-track support without involving carrier claims. This offer is a store guarantee, not insurance. Coverage includes loss or damage by the carrier and porch theft confirmed by a valid delivery scan.

Claims must be submitted within 7 days of the delivery date or within 15 days of the last tracking update. Resolution options include a free reprint and reshipment to the original address or store credit if the item is unavailable.

Exclusions apply for incorrect addresses, unclaimed packages, deliveries to freight forwarders, and international duties.